Foresome Golf Ltd
Privacy Statement

All golf holiday packages offered by Foresome Golf Ltd are offered subject to the following terms required by ‘ The Package Travel Regulations’ 1992 and by the Office of Fair Trading:-

1.    The  Parties:
The Seller shall be Foresome Golf Ltd, hereinafter referred to as 'the Company'; the Buyer shall be the Individual and / or Group purchasing the holiday package, hereinafter referred to as ‘the Customer’

2.   Correspondence:
In the event of a vacation being arranged with the Company, all correspondence will be addressed by the Company to the Customer at the Customers specified address.

3.    Deposit:
A deposit normally equivalent to 30% of the package cost, but including the full cost of any green fees where required in advance by the Golf Club, shall be payable by the Customer with confirmation of the reservation, or the full amount of the package if within 8 weeks of the package commencement date. The reservation contract shall not be interpreted as being completed until a confirmed ‘Customer Package Schedule’ has been issued by the Company confirming that the required deposit payment has been received from the Customer. If, for any reason, the reservation is not duly confirmed, any deposit shall be returned to the Customer. After such confirmation, any cancellation or alteration to the ‘Customer Package Schedule’ shall be subject to the provisions as set out herein

4.   Customer Package Schedule:
The Company will issue a provisional Customer Package Schedule to the Customer detailing appropriate deposits and other charges payable. All amounts outstanding will require to be paid IN FULL, 56 days prior to the date of package commencement. Specific dates for payment will be made clear on the Customer Package Schedule. Full payment will become due immediately if such Schedule is issued within 56 days of the package commencement date.

5.   Cancellation or Alteration by the Customer:
Any such cancellation or alteration shall become effective upon receipt of notice by the Company. After issue of the confirmed ‘Customer Package Schedule’, any alteration to the Schedule which is advised to the Company more than 8 weeks prior to the Package commencement date shall be subject to an administration charge of £30.00 per alteration. Any change to a Customer’s name or alteration requested within 8 weeks of the Package commencement date may be treated as a cancellation, subject to the terms of Section 6.

6.   Cancellation by the Customer:
In the event of failure by the Customer to pay to the Company any outstanding balances by the due date, then the Company reserves the right to cancel the reservation, after due notice being provided to the Customer In such an event, or if the Customer cancels the reservation, any deposit shall be forfeited. If cancellation is effected as above, a Cancellation charge will become payable by the Customer to the Company on the following basis:

      More than 56 days prior to package commencement - Deposit only
56-30 days   - 50% of total costs
30-1 day      - 100% of total costs

      We would strongly recommend that the Customer considers purchasing package cancellation insurance.

7.    Price Guarantee:
The Company reserves the right to alter prices at any time. In the event of the Customer accepting the price quoted in the ‘Customer Package Schedule’ and making payment in full by return, the package will be guaranteed against further increase. If, however, the Customer elects only to pay the deposit until the balance is due, the Company reserves the right to issue a further Schedule indicating price rise due to currency fluctuations, subject to the first 2% of such increase being absorbed by the Company. In the event of any increase exceeding 10% of the package cost, the Customer will be entitled to a refund in full.

8.    Cancellation or Alteration by the Company:
Any necessary alterations will be notified by the Company to the Customer without undue delay. Minor alterations will be effected by way of a comparable alternative. In the event of major alterations to the ‘Customer Package Schedule’, the Customer may opt either to accept the alternative package, or to cancel the vacation with full refund. In addition, if the major change is effected by the Company within 56 days of the Package commencement date, the Customer will be entitled to receive a compensation payment for each person named on the ‘Customer Package Schedule’ on the following basis:

      56 - 20 days   - £15 per person
19 - 0 days   - £25 per person

      Should the Customer opt to cancel as the result of a major change, he will be refunded in full in addition to the compensation payments in accordance with the scale above. A major change to the ‘Customer Package Schedule’ prior to commencement date is deemed to involve a change to the Customer’s chosen golfing destination. Please note that the Company does not guarantee the availability of tee times at any golf course, where demand may often exceed availability; in the event of non-availability, the Company shall endeavour to secure the next best alternative golf course.

9.   The Company's Liability:
The Company will provide all arrangements in accordance with the ‘Customer Package Schedule’, as stated, and will accept responsibility for any loss or omission caused by a Company employee. The Company further accepts liability for the actions or omissions of our agents or sub-contractors, acting in the course of their employment. The Company will endeavour to assist the Customer in resolving any dispute with an independent party. In the event of the Customer (or any member of the party) suffering personal injury, illness or death during the course of the vacation, arising from a situation unconnected with the arrangements made by the Company, the Company will endeavour to offer assistance, guidance or advice, at the Company's discretion.

10. Force Majeure:
The Company accepts no responsibility for, nor shall it be liable to the Customer for any loss, damage or changes to the Package Schedule arising from strikes, industrial disputes, riots, civil commotion, political unrest, hostilities, or threat of war, terrorist activity, fire, flood or weather problems outwith its control.

11.  Travel Insurance:
The Company strongly recommends that after acceptance of the holiday package , the Customer considers package and travel insurance for any individual and or group member in the event of package cancellation, damage, accident or illness, personal injury, loss of luggage and or any other cause.

12.  Customer Complaint:
The Company has made every effort to ensure the success of the package. In the event of a complaint, the Customer should try to resolve the problem firstly with the hotel, car rental company or whoever else is involved. In the event of the complaint not being resolved, the Customer should notify the Company as soon as practicable. Most problems can be resolved during the vacation period. The Company will undertake to resolve the problem on behalf of the Customer if required to do so. Any formal complaint should be made in writing within 28 days of returning home, after which no action can be taken.

13  Jurisdiction
      These terms and conditions shall be construed and interpreted in accordance with the Laws of         Scotland.